Privacy Policy

The protection of your personal data is very important to D4L data4life gGmbH (in the following “Data4life”, “we”, “our” and “us”). We treat this topic with a great deal of care and therefore inform you in the following about the handling of your personal data when visiting our website d4l.io.

Personal data means any information relating to an identified or identifiable natural person, such as name, address and email address.

1. Controller and data protection officer

The responsible controller according to Art. 4 para. 7 of the General Data Protection Regulation (GDPR) is D4L data4life gGmbH, c/o Digital Health Cluster (DHC) im Hasso-Plattner-Institut (HPI), Rudolf-Breitscheid-Straße 187, 14482 Potsdam, Germany, we@data4life.help.

You can reach our data protection officer at dataprotection@data4life.help or our postal address by writing to the attention of "The data protection officer".

2. Purpose and legal basis for the processing of personal data

a. When visiting our website

When you visit the website d4l.io, the following data is automatically transferred to our server:

  • IP address of the device used for the retrieval
  • Web address (URL) of the page from which the file was requested (referrer)
  • Date and time of the request
  • Amount of data transmitted
  • Description of the type of web browser used

The processing of this data, which contains a (pseudonymized) personal reference via the IP address, is technically necessary and is carried out in order to provide you with the Data4Life offering. The legal basis for the aforementioned processing is Art. 6 para. 1 sentence 1 lit. b GDPR (processing is necessary for the fulfillment of a contract with the data subject).

b. Support/Contact

When you contact us through one of our contact options, for example, email, post, or telephone, we process the data you provide (for example your email address and the content of your enquiry) necessary for us to answer your question. If your enquiry contains optional personal data, e.g. your name, we will process that data in order to provide improved support. The legal basis for this collection of data is Art. 6 para. 1 sentence 1 lit. b GDPR (processing is necessary for the fulfillment of a contract with the data subject) when we are in the process of entering into or already have a contractual relationship. The legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR (processing is necessary to safeguard the legitimate interests of the controller) if we do not have or do not plan a contractual relationship, e.g., when the contact is of a general nature. Our legitimate interest in the latter case is to answer your inquiry by providing appropriate and useful information.

We anonymize the data arising in this context after the storage is no longer necessary (usually four weeks after we fully answered your request), or restrict the processing if there are legal storage obligations. The legal basis for the processing described above is Art. 6 para. 1 sentence 1 lit. f GDPR (processing is necessary to safeguard the legitimate interests of the controller). Data4Life has a legitimate interest in collecting key performance indicators as part of a quality management system for continuous improvement of the services offered. For this purpose, we systematically evaluate the number of contacts and the reasons for them, the processing time of inquiries and other key figures.

3. Recipients or categories of recipients

For the purpose of providing the necessary server infrastructure to run our website and enabling faster loading speeds of our website we use the service IONOS Deploy Now from IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany. We have concluded a data processing agreement pursuant to Art. 28 para. 3 GDPR with IONOS.

For the purpose of facilitating email communication for general requests and communication through the email address we@data4life.help and contacting you regarding your contact information and content data, for example, email contents, are disclosed to our email service provider Heinlein Hosting GmbH, Schwedter Straße 9a, 10119 Berlin, Germany. We have concluded a data processing agreement pursuant to Art. 28 para. 3 GDPR with Heinlein Hosting.

For the purpose of managing contact and support requests we disclose the contact information and email content to our processor Zammad GmbH, Marienstraße 18, 10117 Berlin, Germany. We have concluded a data processing agreement pursuant to Art. 28 para. 3 GDPR with Zammad.

We regularly audit our processors on the level of protection provided by the standard contractual clauses and, if necessary, take additional measures to ensure an appropriate level of protection.

In all of the above mentioned cases, D4L data4life gGmbH remains responsible for the processing of personal data.

4. Online platforms

To communicate with interested parties and to provide information about our products and services, we use the following online platforms: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. The responsible party for the data processing of users located in the European Union, is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. GitHub Inc., 88 Colin P Kelly Jr St, San Francisco, CA 94107, USA. The responsible party for the data processing of users located in the European Union is GitHub BV, Vijzelstraat 68-72, 1017 HL Amsterdam, The Netherlands.

We would like to point out that you use the services offered by the online platforms and its functions under your own responsibility. This applies in particular to the use of the interactive functions (e.g. sharing, rating).

The extent of the processing of personal data depends on the online platform. We have no control over the type and scope of the data processed by the platforms, the way in which it is processed and used, or the transfer of this data to third parties. We also have no effective control possibilities in this respect. The details about the collection and storage as well as the type, scope and purpose of the use of your data can be found in the respective privacy statement:

We do not collect and store any data from your use of the service. However, as the operator of an online platform, we process the content you share on our site. The data you enter, in particular your username and the content published under your account, will be processed by us. The data freely published and disseminated by you on the online platform is thus included in our offer and made accessible to our followers.

We would like to point out that you should generally not share sensitive personal data, e.g. health data, through online services, especially social media sites, as this simultaneously involves a transfer of the data to the respective social media platforms and the data may be transferred to unsafe third countries outside the European Union. The purposes of processing your profile and content data on online platforms are the external presentation of Data4life and the provision of a contact opportunity with customers, partners and interested persons who want to learn more about Data4Life. The legal basis for the described processing activity is Art. 6 para. 1 sentence 1 lit. f GDPR (processing is necessary to protect the legitimate interests of the controller). Our legitimate interest is to improve the user experience of our online service sites.

Insofar as we receive your personal data through online platforms, you are entitled to the rights stated in this data protection notice. If you also wish to assert your rights against the online platform, the easiest way to do this is to contact the operator directly. The operator knows both the details of the technical operation of the platform and the associated data processing as well as the specific purposes of the data processing and can implement appropriate measures upon request if you exercise your rights. We will be happy to support you in asserting your rights, insofar as this is possible for us, and forward your requests to the operator of the online platform.

5. Your rights

You have the following rights with regard to personal data related to you:

  • Right of access (Art. 15 GDPR),
  • Right to rectification (Art. 16 GDPR),
  • Right to erasure (Art. 17 GDPR, “right to be forgotten”),
  • Right to restriction of processing (Art. 18 GDPR),
  • Right to object to processing (Art. 21 GDPR),
  • Right to data portability (Art. 20 GDPR).

You also have the right to complain to a data protection supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place of the alleged infringement if you consider that the processing of personal data related to you is unlawful. The supervisory authority responsible for us is:

Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Stahnsdorfer Damm 77 14532 Kleinmachnow Germany

Telephone: 0049 (0)33203/356-0 Telefax: 0049 (0)33203/356-49 Email: poststelle@lda.brandenburg.de

If you have given us consent to the processing of your data, you can revoke it at any time with effect for the future. The lawfulness of processing your data until revocation remains unaffected by this. For the assertion of your rights or if you have any other data protection concerns, you can contact us at any time via the contact details listed in section 1 above and/or in our imprint.

6. Additional information on your right of objection

Please note that if your personal data is processed on the basis of a legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR and/or if your personal data is processed for the purposes of direct marketing, you have the right to object to the processing of your personal data at any time.

Last updated: February 2024